Answer:
by not telling them what happens right away and making them wait
1)The speaker can make eye contact with the audience
2The speaker can use hand gestures to connect with the audience
3)The speaker can create intentional pauses to dra a reaction from the audience
They review the customers needs and then brainstorm,test and create to make sure they are happy with the out come. They offer software upgrades and other programs and systems. They create each piece of a system and figure out how the pieces will work together
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